If our customers had a lot to say, click the review to read all their kind words.
Pool Reviews
Largest Selection Of Products
This spa/pool store is open all year round. Prices with most of the spa/pool stores are generally marked up, but Pioneer Pool is always competitively priced with any other establishment. From the places I’ve been, this specific store has the largest selection of products compared to any other store in Peel, by twice as much […]
Chris F, Brampton
Pioneer Family Pools BramptonPioneer Family Pools Brampton
5
Clearly Take Pride In Their Work!
I just wanted to say that we’ve been very impressed with the crew. They are polite, hard working, keep the site clean and clearly take pride in their work.
Laura Belsito
Pioneer Family Pools OakvillePioneer Family Pools Oakville
5
This pool has been a dream
This pool has been a dream and long time waiting. We are super excited that you and Pioneer Pools are able to make our personalized design inside our budget!
Renee Roth, Kitchener
Pioneer Family Pools KitchenerPioneer Family Pools Kitchener
5
Very Good Customer Service!
Monty and Bob are very good representatives for your firm. They were efficient, professional and good natured. Very good customer service!
Joe Newton
Pioneer Family Pools BurlingtonPioneer Family Pools Burlington
5
Great Customer Service!
I’ve been a customer of Paradigm Pools & Spas for close to 15 years, we first purchased a pool install through them and just recently purchased a Hot tub. They’ve always had great customer service and are reasonably priced compared to their competitors.
Corry Ferreira
Pioneer Family Pools OakvillePioneer Family Pools Oakville
5
Every Team Communicated With Me Very Well!
From picking up the brochures to taking the first plunge in, it was a pleasurable experience. The first initial visit to order my salt water above ground pool was a non rushed and non pressured visit. Every option was presented and explained in great detail to me. Greg obviously knows his stuff! Everything from wall material to accessories […]
Dave Boychuck
Pioneer Family Pools St.CatharinesPioneer Family Pools St.Catharines
5
we sincerely thank you
We want to say that we greatly appreciate everything you’ve done for us with our pool construction.
Liz and Charlie, Burlington
Pioneer Family Pools BurlingtonPioneer Family Pools Burlington
4
Great experience
Hi Twain, just wanted to tell you what a great experience I had with the crew you sent me! Brian, Nick and the boys and Chris with his guys were awesome 🙂
Michelle
Pioneer Family Pools VaughanPioneer Family Pools Vaughan
5
They Worked Very Hard On A Cold Day
The two guys that came to close our pool were great! They worked very hard on a cold day and took care of everything! Thanks guys!
John Jones
Pioneer Family Pools BrantfordPioneer Family Pools Brantford
5
Made our pool buying experience enjoyable
Erich was great to deal with. He was patient and answered all our questions. He was accommodating to all of our requests and any concerns that we had were dealt with professionally. Erich made our pool buying experience enjoyable. I would recommend buying your pool from Erich
Andrew
Pioneer Family Pools BramptonPioneer Family Pools Brampton
4
Pioneer has always been very professional
I have recommended a few friends to contact you over the years and will continue to do so. Feel free to use me as a reference anytime!
Rick Denyes, Hamilton
Pioneer Family Pools HamiltonPioneer Family Pools Hamilton
5
Yay To Good Customer Service!
From the first time we walked into the Hamilton store, we were greeted by Rose, and had great customer service by Dale. Then Ali went above and beyond to book us an installation date that worked well for us. The Crew was great, and after they finished, Chris Lukasik has always returned our phone calls, […]
Linda & Al
Pioneer Family Pools HamiltonPioneer Family Pools Hamilton
5
Friendly, efficient service. Thank you!
Boldt pools closed my pool for me and did a great job. Its great having professionals who are trained and know what they are doing take the anxiety out of preparing a pool for the winter.
Michael richards
Pioneer Family Pools St.CatharinesPioneer Family Pools St.Catharines
5
Your Staff Knows What They Are Doing & Are Happy To Help
I had to call the Brantford store today, as my pool is turning green. I believe I talked to Kaitlyn, who was so helpful and kind ! I am so happy with her experience and knowledge! I am so relieved that my pool is salvageable, that your staff knows what they’re doing and that they’re […]
Brittany Fraser
Pioneer Family Pools BrantfordPioneer Family Pools Brantford
5
Fantastic Customer Service!
Fantastic Customer Service! Purchased a pool from Dale Craig, a supportive, knowledgeable experience from the sales team through to the installations! Very receptive to further inquiries and questions regarding maintenance. Now looking at a hot tub and I will only go to Paradigm Pools & Spas. Keep up the great work especially in regards to […]
Tammy Clark
Pioneer Family Pools HamiltonPioneer Family Pools Hamilton
5
I Can’t Thank You Enough For Your Service!
I just wanted to let you know Matthew and Joe came and installed the pump this afternoon and everything is up and running. I can’t thank you enough for the service; my daughter will enjoy the pool hopefully tomorrow evening or Sunday once it heats up! You, the gentleman at the store and the pool […]
Robert Sinclair
Pioneer Family Pools VaughanPioneer Family Pools Vaughan
5
Don and I Are Loving Our Pool and Feel It Is The Best Thing We Ever Did!!
Don and I are loving our pool and feel it is the best thing we ever did!! We are extremely happy with your guidance and ideas for the pool and the ‘other’ Matt’s complete professionalism and quality of workmanship on the install of the pool. Thank you both for helping us to achieve our goal […]
Don & Angela Denne
Pioneer Family Pools LondonPioneer Family Pools London
5
As First Time Pool Owners We Really Appreciated The Quick Responses For Our Many Questions!
We had an aboveground pool installed in 2018, and had a very great experience because of Dale and his team! They worked within our budget to perform a quick, effortless installation and we couldn’t be happier. Furthermore, us being first time pool owners, we really appreciated the quick responses for the many questions we had! […]
Michelle Galda
Pioneer Family Pools HamiltonPioneer Family Pools Hamilton
5
Fantastic Support
I just want to thank Dale and Chris for the fantastic support we get on a continuous basis. It has been 5 years since we have bought our pool and hot tub and every time we see them they come over and check on how the pool and hot tub are doing as well as […]
Jay G
Pioneer Family Pools HamiltonPioneer Family Pools Hamilton
5
Thank You For All The Help!
Just wanted to touch base and thank you for all the help you gave me. It’s not often that people go out of their way for customer support, but you went beyond and I appreciate it! This experience has reinforced my trust in your company and it’s people as a company that stands by it’s […]
Jake Taylor
Pioneer Family Pools St.CatharinesPioneer Family Pools St.Catharines
5
friendly approach and great ideas
He was available to us whenever we needed a question answered. He was able to assist us in getting our pool in the fall, shortly after we moved in, which is exactly what we wanted.
Brenda and Marc F., Hamilton
Pioneer Family Pools HamiltonPioneer Family Pools Hamilton
5
We Can’t Thank Her Enough!
Opening our pool is always frustrating for us, especially trying to get all of the leaks under control. This year we had the team at Boldt come out and give us a hand, and the team did a great job! Trisha R. was a huge part in arranging the right team and a time that was […]
Donna R
Pioneer Family Pools St.CatharinesPioneer Family Pools St.Catharines
5
Quality of Work & Knowledge is Exceptional
Koho Pools installed our pool in the Summer of 2016. Leo and staff were a pleasure to deal with. We would highly recommend Koho Pools. Looking forward to Summer!
Joe & Debbie, Barrie
Pioneer Family Pools KohoPioneer Family Pools Koho
5
Pleasure to deal with
We would like to sincerely thank Chris Switzer from Paradigm Pools & Spas in Hamilton for an outstanding job of assisting us from start to finish on the best option of pool style for our backyard. Emails and phone calls were answered very promptly whenever we had a question (even after hours!). The installation from start to […]
Steve & Lisa Davidson
Pioneer Family Pools HamiltonPioneer Family Pools Hamilton
4
I Have Never Met Somebody So Courteous & Professional
There is service and then there is superior service. It almost feels like family, the manner in which they approach you. There is ONE man and ONE man only you need to speak with at the Brampton location and his name is David. I have never met somebody so courteous, professional with a desire to […]
Christopher Whyte
Pioneer Family Pools BramptonPioneer Family Pools Brampton
5
Way beyond expectations
Good Morning Jeremy… Well the liner is in and the pool is full. Chris certainly is an ambassador for Pioneer Pools. I believe he goes way beyond your expectations. With all the turmoil and stress that is associated with putting in a pool, just his taking time to talk and explaining what is happening and […]
Joanne & Ray
Pioneer Family Pools BrantfordPioneer Family Pools Brantford
5
A Special Thank You to Dave!
We wanted to send a special thank you to Dave and his crew for the service that we experienced recently with our new liner being installed. The liner looks great and we are looking forward to the warmer weather to enjoy it!!!
David Langfield, Brampton
Pioneer Family Pools BramptonPioneer Family Pools Brampton
5
Your Team Was Great To Work With!
Thanks for the gifts and thanks again for the effort and professionalism delivered by your staff. Right from excavation to pool operation and instruction, your team was great to work with. Please convey our appreciation to Ryan and his team, all of who couldn’t have represented Pioneer Family Pool any better!
Adam Lobo
Pioneer Family Pools BurlingtonPioneer Family Pools Burlington
5
They Went Above & Beyond Our Expectations!
It took our family over three years to finally come to a decision to put in an inground pool. With much research and many meetings with various pool companies we decided to go with you, and are we ever happy we did!! From the first meeting with Jordan we couldn’t get over how friendly and […]
Jake Thompson
Pioneer Family Pools St.CatharinesPioneer Family Pools St.Catharines
5
If I Could Give More Than 5 Stars, I Would!
If I could give more than 5 stars, I would! It was an amazing experience. From Chris Switzer in the sales department at Pioneer, to all of their recommended trades, we couldn’t have been more pleased. They all worked so seamlessly together, it was like a choreographed dance. When one trade finished their part, the […]
Maria Scala
Pioneer Family Pools HamiltonPioneer Family Pools Hamilton
5
Hot Tub Reviews
What An Awesome Purchase!
We use our Highlife Envoy almost every single day! What an awesome purchase and a wonderful addition to our back patio. Our bodies and minds feel so much healthier since purchasing.
Tracker
Pioneer Family Pools KitchenerPioneer Family Pools Kitchener
5
Chris Was So Helpful!
My husband and I have wanted a hot tub for years! Unfortunately, due to COVID-19, we were unable to go into the store and see the tubs in person. Chris was so helpful! He got back to me right away and he sent me emails and texts for hours straight, finding us exactly what we […]
Lisa Dyball
Pioneer Family Pools NewmarketPioneer Family Pools Newmarket
5
Dale Never Tried To Sell Us On Something Bigger Or More Expensive!
We went to Paradigm Pools & Spas for some information about hot tubs in the fall. We spoke with Dale, he was full of information. He took the time to find out what we were looking for and explained all the differences in the options available. Dale found us a hot tub that worked best […]
Scott Eccles
Pioneer Family Pools HamiltonPioneer Family Pools Hamilton
5
We Will Highly Recommend Paradigm Pools & Spas!
You don’t need me to tell you that Paradigm Pools & Spas is extremely fortunate to have Erich. It’s hard to find employees who are so highly committed to exceptional customer service, and are so accommodating, and willing to please.
Brian & Wendy Lyle
Pioneer Family Pools BramptonPioneer Family Pools Brampton
5
Overall, An Amazing Experience!
I also wanted to pass along a thank you to the guys who delivered it, they were quick, professional and very knowledgeable.
Pamela B
Pioneer Family Pools BurlingtonPioneer Family Pools Burlington
5
The Paradise Kauai Is Perfect!
The Paradise Kauai is perfect for the two of us! We’ve owned spas since the 1980’s but this is our first spa with salt water. I’m so impressed already with the benefits from the first use and how my skin feels now. Best of all, no strong smell! My nightly soaks have made my days […]
Cheryl Burke
Pioneer Family Pools HamiltonPioneer Family Pools Hamilton
5
Go Big, Go Cantabria!
Comfort, ease of maintenance, and overall efficiency make the Cantabria Spa a worthwhile choice. Extremely spacious design fits 8 adults comfortably. My family and I highly recommend it!
Kristina Gropest
Pioneer Family Pools BarriePioneer Family Pools Barrie
5
Paradigm Pools & Spas Was Incredible!
Paradigm Pools & Spas offers great service and selection. From picking our hot tub, right up to the delivery, and satisfying my pre and post installation questions, Paradigm Pools & Spas was incredible. Thank you to Brady, Jay, Mark and all of the other staff who helped. We love our Vacanza Palatino spa! We are […]
Alex Faux
Pioneer Family Pools BrantfordPioneer Family Pools Brantford
5
Best Purchase Of Your Life!
Perfect for those aches and pains and easy to take care of. The size fits well in the corner of the deck and we use it every single day. Look for the HotSpot TX at Paradigm Pools & Spas Brantford if you want to make the best purchase of your life!
Kathleen Dennings
Pioneer Family Pools BrantfordPioneer Family Pools Brantford
5
You Have Knowledgable & Personal Staff!
We checked out three other local dealers before we settled on your organization, and there was no comparison. Good facilities, well organized, pleasant atmosphere, and a good assortment to choose from. You also have knowledgeable and personal staff. You were helpful in subtly straightening out some misconceptions we had about hot tubs. Your staff invested […]
Mary Ferguson
Pioneer Family Pools St.CatharinesPioneer Family Pools St.Catharines
5
Fantastic Hot Tub Buying Experience!
We’re thrilled with our hot tub from Pioneer Pools! Dale, our sales rep, was incredibly knowledgeable and went above and beyond. As first-time owners, his guidance through purchasing, delivery, setup, and maintenance was invaluable. Dale’s always just a call away for any questions. Highly recommend buying from them. Don’t miss the wet test in-store – it made […]
Jen Nixon
Pioneer Family Pools HamiltonPioneer Family Pools Hamilton
5
We Have Owned HotSpring Hot Tubs Since 1990!
We are on our fourth HotSpring Spa’s hot tub. We have owned HotSpring Hot tubs since 1990! We just bought the Limelight Prism and we could not be more in love with it. You can not go wrong with Paradigm Pools & Spas and a HotSpring Spa!
Bill Jacobs
Pioneer Family Pools LondonPioneer Family Pools London
5
A Professional Experience!
From Brady in sales to Jay and Mark who did the installation, to the excellent staff dealing with all my water questions, a professional experience. Thanks from both of us.
Mike DeBrun
Pioneer Family Pools BrantfordPioneer Family Pools Brantford
5
I Have Had An Amazing Experience With Them!
I started going to Boldt Pools last year after I purchased my hot tub from them. I have had an amazing experience with them. The staff are very knowledgeable and always friendly. A special thanks to Jay and Greg for guiding me in the right direction. Our hot tub is high quality, and we are in […]
Marcus Malikoff
Pioneer Family Pools St.CatharinesPioneer Family Pools St.Catharines
5
If You Are Looking For Quality Customer Service Go Here!
If you are looking for quality customer service go here! We purchased our hot tub here. Everyone was very knowledgeable and helpful. Highly recommended, thank you.
Katie Jarrell
Pioneer Family Pools St.CatharinesPioneer Family Pools St.Catharines
5
Best Decision Ever!
We just had our Highlife Envoy Spa installed yesterday. After work my husband was able to relax in it and he immediately said, “Best decision ever, I love it!” I unfortunately was not able to enjoy it yet as I have a broken foot. I get the cast off Tuesday and I will be jumping […]
Rose McDonald
Pioneer Family Pools BarriePioneer Family Pools Barrie
5
I Wouldn’t Go Anywhere Else For My Hot Tub Needs
The service I received from Greg and the rest of the staff was excellent from the start and ongoing. Greg helped me pick the hot tub that was right for me and my family and helped set up the delivery and installation with ease. If I have any question I just call or email and […]
Lily M
Pioneer Family Pools St.CatharinesPioneer Family Pools St.Catharines
5
My Spa Is The Greatest Thing That Has Ever Happened To Our Home!
My spa is the greatest thing that has ever happened to our home! The Splendor is fun, relaxing and is gentle on our electric bill. I am glad that I made this purchase!
Joyce Ronaldson
Pioneer Family Pools St.CatharinesPioneer Family Pools St.Catharines
5
I’m In Awe Of How Beautiful Our Products Are & What We Do For Our Customers!
As it is my 4 month anniversary with Pioneer, I have to shout out some massive “thank yous”! First, Jay P and Brett, this family you hired me to represent, this incredible company of opportunity and helping not only my customers dreams come true, but mine! Had I not been hired, I would of never […]
Martha Mintsopoulos
Pioneer Family Pools MarkhamPioneer Family Pools Markham
5
The Pain In My Legs Are Gone!
Yesterday we received and installed our new Flair Hot Tub. Last night after 30 minutes or so in the tub, we slept like babies! This morning we got up early and jumped right back in the hot tub. The pain in my legs are gone and my wife’s back pain has subsided.
Peter Corbette
Pioneer Family Pools BrantfordPioneer Family Pools Brantford
5
I Love My Spa!
I can’t say enough about the Utopia Provence from Caldera. I have back pain and arthritis and using the spa daily has greatly lessened my pain. I have been able to decrease medications – it is that effective! Thank you Caldera Spas and Paradigm Pools & Spas!
Gail Stinso
Pioneer Family Pools BramptonPioneer Family Pools Brampton
5
Such Powerful Relaxation!
The multitude of massaging jets in our Aria are extremely powerful, very well designed, and are perfectly placed. Each seat in this hot tub is a unique and relaxing experience. Don’t be fooled by lessor-known manufacturers advertising a large number of jets! HotSpring’s years of attention to customer feedback have created an amazing hot tub […]
Frank Thomas
Pioneer Family Pools BarriePioneer Family Pools Barrie
5
We Are Now HotSpring Veterans!
This is our third HotSprings Spa. The first one was perfect, the second one was great and number three has been so perfect so far. We love the multiple, powerful jets and the deep level of relaxation that comes from them.
Bruce Haywood
Pioneer Family Pools BarriePioneer Family Pools Barrie
5
5 Stars All Around!
This is my second HotSpring Spa. I had one of the classic models for 32 years with one service call the entire time. It finally starting leaking so we bought the Vanguard model. The Vanguard is high quality, high functioning and we could not be happier with it. 5 stars all around!
Blossom Stinson
Pioneer Family Pools HamiltonPioneer Family Pools Hamilton
5
It Is Very Easy To Use!
We always wanted to get a smaller spa for my husband and I, and the Embrace fits the bill! It is very manageable and easy to use, you just plug it into the wall and enjoy!
Kari Hondash
Pioneer Family Pools BurlingtonPioneer Family Pools Burlington
5
The Vanto Was Such A Great Purchase!
Sometimes, after a long day at work, there is nothing like coming home and relaxing in our hot tub. Our Vanto spa offers plenty of room for up to four (six if kiddos), has small footprint, and is easy maintenance. Each seating point is slightly different in terms of jets and there are several jet […]
Dave Noyes
Pioneer Family Pools BrantfordPioneer Family Pools Brantford
5
The Service Guys Were Great!
The service guys were great, they took their time and got the spa in place exactly where we wanted it!
Bruce Smith
Pioneer Family Pools HamiltonPioneer Family Pools Hamilton
5
Powerful Jets!!!!
Great budget-friendly and reliable hot tub, I’ve had mine for over a year now! Love it!
Harry
Pioneer Family Pools KitchenerPioneer Family Pools Kitchener
5
My Husband Hasn’t Had To Take Pain Meds Because Of Our Spa!
We absolutely love our spa. We bought it in the Fall of 2018 after we had a bad experience with our previous hot tub from another dealer. My mother got her pool through Pioneer and said they were great so we decided to give them a try. We were not disappointed! Gavin was wonderful and […]
Dee Jones
Pioneer Family Pools BramptonPioneer Family Pools Brampton
5
We Are Very Happy With Our First Hot Tub!
We have had our hot tub for one week and the whole family loves it! It is our first hot tub and we weren’t sure what to expect but we are excited to say that we are very happy with our first hot tub! The water care has been easy. We love the jets! The […]
Frederick Duguay
Pioneer Family Pools BurlingtonPioneer Family Pools Burlington
5
Patio Reviews
Thank You For Going That Extra Mile!
We are sending this email to let you know how impressed we were with the customer service we received from Paradigm Pools & Spas from the time of purchase to the exchange of our dining table and chairs. We purchased the dining table from Adreanna which unfortunately had marks and scratches on it upon delivery […]
Jennylee & Marco Gubiani
Pioneer Family Pools OakvillePioneer Family Pools Oakville
5
You Treated Me With Courtesy & Respect!
Firstly, your quick responses to my email questions were most appreciated, but it is really your in-store assistance that makes you stand out. Being disabled, you’d be shocked at how often I am ignored by sales people. They will often direct questions to whomever is pushing my chair, rather than me. You treated me with […]
Lorraine Gordon
Pioneer Family Pools HamiltonPioneer Family Pools Hamilton
5
Happy With The Furniture & Your Excellent Service!
Our patio furniture arrived late yesterday afternoon, we have unpacked it and are waiting for some daylight to set it up on our patio. Everything is there, in good order, and undamaged. Perfect! We are totally happy with the furniture, and your excellent service.
Ken Richards
Pioneer Family Pools BrantfordPioneer Family Pools Brantford
5
Attentive, pleasant, and knowledgeable!
I want to share what a fantastic experience it has been working with Melanie Dufour. She has been attentive, pleasant, and knowledgeable about each step of our purchasing process. We have placed a large order with Pioneer, and part of the reason we continued with the second half of our order (purchasing a gazebo) was […]
Anne Hampson
Pioneer Family Pools BurlingtonPioneer Family Pools Burlington
5
Great Customer Service!
Thanks for the great customer service you gave me today.
Jim Lowes
Pioneer Family Pools BurlingtonPioneer Family Pools Burlington
5
The Pioneer Team Has Been Absolutely Amazing!
Wow! The Pioneer team has been absolutely amazing. I have been spreading the word about this store in the neighbourhood and everyone has been so impressed; and I will continue to do so. You made my day so I’d like to pass it back. Thank you!
Jensen Physhell
Pioneer Family Pools BurlingtonPioneer Family Pools Burlington
5
It Was A 10/10 Experience!
We have been searching for a while, and came across Paradigm Pools & Spas just in time. What an absolutely amazing store! The staff were so helpful and it was a 10/10 experience ! We will be back when we need anything for the yard !
Laura Barron
Pioneer Family Pools BurlingtonPioneer Family Pools Burlington
5
Amazing Service As Always!
Just wanted to let you know that I received my new gazebo top yesterday and I could not love it anymore! Amazing service as always.
Terry Harbin
Pioneer Family Pools BurlingtonPioneer Family Pools Burlington
5
Excellent Service!
We have purchased 2 sets of patio furniture from Pioneer and both times had excellent service from Adreanna. Her advice in both cases was informative and she is a pleasure to deal with. Thanks, Adreanna!
Barry Hoffman
Pioneer Family Pools BurlingtonPioneer Family Pools Burlington
5
The New Set Was Just Delivered & It Looks Great!
The new set was just delivered and it looks great! Thank you for your support and quick response to this issue. Any company can make a mistake, but it’s how they respond that sets the good ones apart! I’ll definitely recommend you and Paradigm Pools & Spas to anyone who asks.
Brian Gauthier
Pioneer Family Pools BurlingtonPioneer Family Pools Burlington
5
Lisa Was Friendly, Knowledgeable & Very Reassuring!
I had my concerns about some of the patio sets all fitting on our smaller sized deck. Being a bigger man, I also was concerned about comfort and durability of the seats. I started to do my homework before I went to the store, and surprisingly Lisa knew who I was by the set I […]
Paul Barber
Pioneer Family Pools BrantfordPioneer Family Pools Brantford
5
Stellar Customer Service
I wanted to reach out to you to compliment your business and more importantly the absolutely stellar customer service one of your employees provided us this summer. My husband and I are have a hot tub, pool and patio and had been told, by other satisfied Pioneer customers about your Oakville location. Jenna Rowland helped […]
Michelle Hewit
Pioneer Family Pools OakvillePioneer Family Pools Oakville
5
The Delivery Guys Were Great!
And the delivery guys were great
Suzy Shrinst
Pioneer Family Pools HamiltonPioneer Family Pools Hamilton
5
It Is So Rare These Days To Get Such Personalized Service!
My husband and I had the pleasure of Stacey helping us with a purchase of a 9 foot auto tilt patio umbrella and base. She was knowledgeable about both items and helpful in choosing the colour. It is so rare these days to get such personalized service. I myself have worked for years in customer service […]
Stacey Carter
Pioneer Family Pools BurlingtonPioneer Family Pools Burlington
5
Highly Recommended!
We always shop here for all of our pool, spa, and outdoor furniture needs. The staff are very friendly, knowledgeable, and always willing to help. The prices are great and very competitive. Highly recommended.
Noah S, Barrie
Pioneer Family Pools BarriePioneer Family Pools Barrie
5
Friendly, Knowledgeable & Professional!
Prices were good and quality is great.
Paige Martinson
Pioneer Family Pools BurlingtonPioneer Family Pools Burlington
5
Everything Was Fast & Efficient!
I just wanted to send a quick note to tell you how impressed we are with the knowledge and excellent service we have received from Paradigm Pools & Spas over the last several months from start to finish. We absolutely love our beautiful in ground pool and our extremely comfortable patio furniture. We use the backyard […]
Scott Dalby
Pioneer Family Pools OakvillePioneer Family Pools Oakville
5
Amazing Customer Service From Adreanna McKissock & Her Entire Team!
Amazing customer service from Adreanna McKissock and her entire team. They worked hard to get me the best deal possible on my Okanagan gazebo. She truly earned my business and my loyalty. Shoutout to Carlos and his team for the delivery and installation in some not great weather. Would not hesitate to recommend this company […]
Cindy Thompson
Pioneer Family Pools BurlingtonPioneer Family Pools Burlington
5
Exception & Very Helpful!
Your professional smooth competence and delightful personality have made our experience with you and Pioneer a pleasure.
Carol & Don Snyder
Pioneer Family Pools OakvillePioneer Family Pools Oakville
5
I Had Such A Great Buying Experience!
It was wonderful meeting you and I had such a great buying experience, which meant a lot since this was the very first thing I bought for my new place! I will totally be back when I’m ready to get my dining set!
Meaghan Sansom
Pioneer Family Pools OakvillePioneer Family Pools Oakville
5
She Has Been Amazing!
I just wanted to take a minute to write to you about the customer care I have experienced with Adreanna. She has been amazing! I am so very happy with how she took care of me. We purchased a patio table last week and Adreanna took the time to call around to the other Pioneer locations to see if there […]
Stephanie Lynn
Pioneer Family Pools BurlingtonPioneer Family Pools Burlington
5
Your Team Is Committed!
You guys rock! Thank you so much for your help and courtesy. Although we couldn’t find the right size rug, it wasn’t for the lack of trying. I appreciate all of the attention you paid to my purchase. Your follow up detail is another case in point of how much your team is committed to […]
Sharon Beson
Pioneer Family Pools BurlingtonPioneer Family Pools Burlington
5
Courtney Put Considerable Effort Into Locating What We Were Searching For!
I am writing to express my appreciation for the effort that Courtney provided us regarding looking for real cast iron furniture for our porch. Courtney put considerable effort into locating what we were searching for and responded to all of my e-mails, which does not happen often these days. I just thought I should pass […]
Martin Schatz
Pioneer Family Pools BurlingtonPioneer Family Pools Burlington
5
Amazing Sales Person!
Mercedes was such an amazing sales person! I will definitively recommend Paradigm Pools & Spas to everyone now.
Christi Alanescu
Pioneer Family Pools BurlingtonPioneer Family Pools Burlington
5
She Went Above & Beyond!
I would like to take this time to compliment one of your staff members, Ilene. We had a very unique request that she went above and beyond what a regular salesperson would do in my opinion and experience. In these economic times where people have many choices where to shop – thank you for assisting us in our […]
Katrina Cartik
Pioneer Family Pools HamiltonPioneer Family Pools Hamilton
5
We Couldn’t Be Happier!
Thank you, Vicki, for the great service during our patio furniture purchase. Even though there was a long delay in getting it due to COVID-19 (decreased production), you kept us updated and even gave us “loaner” cushions for the frames until our cushions came in so we could enjoy our set sooner which was very […]
Jim & Pam Smith
Pioneer Family Pools BarriePioneer Family Pools Barrie
5
Adreanna & Her Team Covered Every Base For Us!
We had started our search for patio furniture by “liking” a set from Pioneer way back when. It seems that since then, we have looked at a 1000 sets but we still went back to Pioneer. We worked with Adreanna in Burlington, where our set was ordered and then shipped to Manitoba. Adreanna arranged everything […]
Keith Cotman
Pioneer Family Pools BurlingtonPioneer Family Pools Burlington
5
They Have A Great Employee On Their Hands!
Rhonda and I just wanted to let you know personally just how happy we were this weekend with the customer service that we received at your Lynden Road store while buying new outdoor furniture for our backyard. We had the pleasure of dealing with a very nice young lady named Amanda who was professional, polite, […]
Mike Porkolab
Pioneer Family Pools BrantfordPioneer Family Pools Brantford
5
Great Valued Products & Delivered As Promised!
Have used them for past 5 years for multiple additions & replacement pieces to patio and am always welcomed "back" and pleased with service product knowledge and ability to satisfy needs
John Richards
Pioneer Family Pools BurlingtonPioneer Family Pools Burlington
5
Everything Is In Perfect Shape!
We just got our patio set and everything is in perfect shape, so thank you again! Great work as always Pioneer, we love shopping with you.
Sarah Smyth
Pioneer Family Pools HamiltonPioneer Family Pools Hamilton
